Terms of Service

Last updated: [Month Day, 2026]

These terms apply to appointments at Nika’s Salon (591 Erie St E, Windsor, ON) and to your use of nikassalon.ca. By booking with us or using the website, you agree to them. We’ve kept the language plain on purpose — if anything is unclear, just ask.

1. Booking an appointment

You can book by phone, email, our website contact form, [or through our online booking system]. A booking isn’t confirmed until you receive a confirmation from us by [text / email / phone].

Please tell us when you book if you:

  • Have any allergies or skin sensitivities
  • Are pregnant or have a medical condition that may affect a service
  • Have had a reaction to hair colour, lash products, or nail products in the past
  • Have had chemical services elsewhere recently (colour, relaxers, keratin, etc.)

This helps us keep you safe and choose the right products.

2. Deposits

[Choose one:]

  • We don’t require a deposit for standard appointments. For services over [2 hours] or [$150], we ask for a [$50] deposit at booking, which is applied to your final bill.
  • We don’t take deposits.

Deposits are [refundable if you cancel with at least 24 hours’ notice / non-refundable].

3. Cancellations and rescheduling

Life happens — we get it. If you need to cancel or move your appointment, please give us at least [24 / 48] hours’ notice by phone, text, or email. This lets us offer the time to another client.

  • Late cancellations (less than [24] hours): [no charge the first time; after that, a fee of [50%] of the booked service may apply / a fee of [$__] may apply]
  • No-shows: [a fee of [50%] of the booked service, and we may ask for a deposit on future bookings]

4. Running late

If you’re running late, please call or text. We’ll do our best to accommodate you, but if you arrive more than [15] minutes after your start time, we may need to shorten your service or reschedule so we don’t keep the next client waiting. Shortened services are charged at the full price of the service actually performed.

5. Pricing and payment

  • Prices are [listed on our Services page / quoted at consultation] and may change without notice. The price quoted at your consultation is the price you’ll pay for that appointment, unless you change the service on the day.
  • Longer or thicker hair, colour corrections, and extra-detailed nail art may cost more than the base price. We’ll tell you before we start.
  • We accept [cash, debit, Visa, Mastercard, e-transfer].
  • Payment is due at the end of your appointment.
  • Prices don’t include HST unless stated.

6. Not happy with your result?

We want you to love your hair and nails. If something isn’t right, contact us within [7] days of your appointment and we’ll [fix it at no charge / assess the issue and adjust it at no charge where the result differs from what was agreed at consultation].

We can’t offer refunds on services already performed, but we’ll always work with you to make it right. Adjustments must be done by us — we can’t reimburse work done at another salon. A change of mind about a colour or style that was agreed to at consultation is a new service, not a correction.

7. Patch tests and allergies

Some colour and nail products can cause allergic reactions. If you’re new to us, new to colour, or have ever reacted to a product, we may require a patch test at least 48 hours before your service. We may decline a service if we believe it’s unsafe for you. Please follow the aftercare advice we give you — we can’t be responsible for results affected by not following it.

8. Children and guests

Clients under 18 need a parent or guardian’s consent to book. Children who aren’t being serviced are welcome if they can wait quietly and safely — our salon has sharp tools, hot equipment, and chemicals, so we ask that children not be left unsupervised. [We’re a small space, so please limit guests to one person.]

9. Salon conduct

We’re a small, friendly salon and we want everyone in it to feel comfortable. We reserve the right to refuse or stop a service for anyone who is abusive, intoxicated, or makes staff or other clients feel unsafe. Any service performed up to that point will be charged.

10. Personal belongings

Please keep an eye on your belongings. We’re not responsible for lost, stolen, or damaged items, including clothing stained during colour services — we provide capes, but we recommend not wearing anything you’d hate to get product on.

11. Photos

With your permission, we may photograph your finished hair or nails for our portfolio and social media. You can decline, and you can ask us to remove a photo at any time. See our Privacy Policy for details.

12. Gift cards and promotions

[Delete this section if you don’t sell gift cards.] Gift cards are non-refundable, can’t be exchanged for cash, and [don’t expire / expire after __]. Promotions and discounts can’t be combined unless we say otherwise, and we may end a promotion at any time.

13. Using our website

Everything on nikassalon.ca — text, photos, logos, and design — belongs to Nika’s Salon or is used with permission. You’re welcome to browse and share links, but please don’t copy our photos or content for commercial use without asking. We do our best to keep the site accurate, but we can’t guarantee it’s error-free, and we’re not responsible for third-party sites we link to.

14. Limitation of liability

We take care with every service, but to the extent the law allows, Nika’s Salon isn’t liable for indirect or consequential losses arising from our services or website. Nothing in these terms limits liability that can’t be limited under Ontario law, including under the Consumer Protection Act, 2002.

15. Governing law

These terms are governed by the laws of Ontario and the federal laws of Canada that apply in Ontario. Any dispute will be handled in the courts of Ontario.

16. Changes

We may update these terms from time to time. Changes take effect when posted here, and the “last updated” date will change. Continuing to book with us after a change means you accept the updated terms.

17. Contact

Questions about these terms? Reach us at:

Nika’s Salon 591 Erie St E, Windsor, ON N9A 3X8 hello@nikassalon.ca [phone number]